Wendy, you have no idea how much you and Marc touched our families lives with the death of our mother Ann Guenette, she passed away on 12/31/03. We can't believe it will be three years this December! You made all of us feel like part of your family with your grace, dignity, love and concern you showed all of us. When the situation has arisen to discuss funeral homes, we all have recommended both you and Marc. Three of us have already had our wills updated with Beers & Story written into our requests.
Thank you for the remembrance update, I will pass it along to my brothers and sister.
Adam Benoit was a friend of my son. My husband and I attended the wake and funeral with our son. I tried to get a minute to talk to you after the service at the cemetery - but you were still very busy. I want you to know that I think you did a wonderful job over the last few days. The entire town of South Hadley has been traumatized by Adam's death. The time that the kids spent at the funeral home was so important. You welcomed them, treated them with respect and allowed them a safe place to grieve together. I saw you and your staff attend to them and I appreciate it very much. I know that at times like these people don't remember to say thank you to those in your profession. I just want you to know that I appreciate all you did.
Just want to thank you again for all you have done. You were a gift to all of us.
Mickey came back last week with Marcy's remains and we had the local service and burial for her. Although the local service was very nice, yours far out-weighed anything I have ever attended or been involved with. I felt compelled to let you know how touched I was by the service you prepared in Marcy's memory. Although I realize what you do is your business, the way you do it shows how you really care about the families who come to you. That came through many times during the few short days our lives intermingled. I loved that you were so in tune with our feelings. I loved that you wanted input from the entire family and then incorporated those thoughts to create a truly meaningful celebration of Marcy's life. You spoke as if you knew and loved her yourself. I have listened to the CD you made for Mickey and thought of what a great memento it is to have. I can tell you that without a doubt, Marcy would have loved you! Thank you so much for giving yourself and your talents in making the celebration of Marcy's life a meaningful one and for helping all of us begin our grieving process. You are truly blessed!
Sister in law of Marcy Roberts
I thanked Wendy at least twice on Saturday, but I still feel that is not enough. I know that this is your occupation and that certain things are required and expected of you, but I still feel that you all went above and beyond the call of duty for me nd my family.
Everyone on your staff was willing to go to any extreme to make this process easier for us. Everything was explained to us and we were guided effortlessly through one of the worst times in our lives.
I don't know how you did it, but you certainly couldn't have done any better. You were all willing to fulfill any need, whether it was greeting us at your doors, providing an area for my children, seeing to the details for us or putting me into the funeral procession after the church service. You were all certainly at our disposal and we will never forget it.
Many people have said they were very impressed with your service to the family, your professionalism, your compassion and even your lovely facility.
Your website has also become a comfort to us during this time. Once again - THANK YOU!
You have every right to be proud of your performance.
Mary McRobbie - granddaughter of Cecile Burden
I just had to thank you for all that you did for our family and especially for me. I do remember Dad mentioning you and how he thought you were the best.....and he was right. I am so glad that you were the one who helped us make his final moments in the sun so special.
Thank you for taking the time to take his hand print, they mean so much to me right now. Thank you for playing our special song. The playing of it at the cemetery was a surprise and it was so beautiful~how everyone there sang him our song.
Many people have commented on just how beautiful the service was and how proud Dad would be of all the little things we did to help celebrate his life. And you were a huge part of that. So, thank you for everything.
Dear Marc & Wendy,
We, the Brissette family, want to express our thanks and appreciation for all your service on behalf of our loved one, Breezy. To say "thank you" is so inadequate. It is difficult to find the words to truly express how we feel.
There is no question you did a professional job, but you went far beyond with your gentleness, thoughtfulness and concern in caring. Your sincere attention came through beyond our expectations.
Everyone was in awe of how you presented every aspect of the celebration of the life of our Breezy.
This kind of service and caring isn't something experienced very often in the business world. We are hearing buzzing in the town of South Hadley about this service and it is fitting because South Hadley is where the Brissette family's story begins.
The Brissette family (all of us!)